Troubleshooting

All posts are authored and verified by EdgeyPlug support staff.

Key
Logged out
Tampermonkey
Menu
Failed to load
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Why do I keep getting logged out?

  1. Open the Violentmonkey dashboard or Tampermonkey and delete the script.
  2. Go to this site and reinstall it.
  3. Refresh your tab, and it should work again.

Other Method:

  1. Switch to a different browser, such as Chrome, Brave, etc.

If you continue experiencing issues, feel free to reach out to our support team on the Discord server. We'll be happy to help!

Where do I find my key?

If you purchased an EdgeyPlug key and are struggling to find it check the following places:

  • The inbox of the email address you entered when purchasing.
  • The spam folder of the email address you entered when purchasing.

If you still can't find it, contact support in our Discord server.

Typos are common in email addresses when ordering keys. If possible, check your PayPal receipt for a typo to quicker identify the issue.

Click here to purchase an EdgeyPlug key.

Why is Tampermonkey not working?

It's possible that Tampermonkey may not always function correctly. If you're encountering issues, I recommend trying Violentmonkey instead by following these steps:

  1. Install Violentmonkey: Visit the Chrome Web Store and download the Violentmonkey extension. Once installed, pin it to your browser for easy access.
  2. Install the EdgeyPlug script: In the browser's search bar, enter the following URL: https://edgeyplug.com/edgeyplug.user.js and install the script.
  3. Access Edgenuity: Once the script is installed, head over to Edgenuity, and you should be good to go.

For a more detailed tutorial, you can also refer to this video: https://youtu.be/iXj5CHtkCIA

If you continue experiencing issues, feel free to reach out to our support team on the Discord server. We'll be happy to help!

Why does it say EdgeyPlug failed to load?

If you see this message, it's usually safe to ignore and click Close. However, if EdgeyPlug still doesn't load, it could be due to your Wi-Fi blocking the site, or you may need to try the following steps:

  1. Reload the page.
  2. Clear your browser cache (instructions below).
  3. Reinstall the script.
  4. Try using a different browser (suggestions below).
  5. Close the page and reopen it.

How to clear your cache:

  1. Press Ctrl + Shift + Delete to open the clear browsing data window, or type chrome://settings/clearBrowserData in your browser's address bar.
  2. In the Time range dropdown, select All time.
  3. Check the box for Cached images and files.
  4. Click Clear data.

Note: Each browser may have slightly different steps to clear cache, so be sure to follow the instructions specific to your browser.

Suggested Browsers:

If you continue experiencing issues, feel free to reach out to our support team on the Discord server. We'll be happy to help!

Why isn't my menu appearing?

Is the EdgeyPlug menu not appearing on your screen? To resolve this, I recommend trying the following steps:

  1. Unhide the menu: Press CTRL+SHIFT+H on your keyboard. This should unhide the EdgeyPlug menu, making it visible again.
  2. Reset the menu: If the above step doesn't work, try pressing CTRL+SHIFT+R. This will reset the menu, which may help resolve any display issues.
  3. Clear browser cache: Sometimes the menu can load incorrectly, resulting in a portion of code being corrupted. An easy way to fix this is by clearing your browser cache.

If you've tried these steps and the menu is still not appearing, please feel free to contact our support team in the Discord server for further assistance. We'll be happy to help you troubleshoot the issue and get your menu working again.