Privacy Policy

Last updated: February 5, 2025

1. Introduction

Welcome to EdgeyPlug. Your privacy is critically important to us. This Privacy Policy explains how EdgeyPlug ("Company," "we," "us," or "our") collects, uses, stores, and protects user data when you access or use our website, software, and related services (the "Services").

By using the Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

We collect different types of data to provide and improve our Services. This includes:

2.1. Personal Information

Personal information that you voluntarily provide, or that is necessary for account creation and functionality, includes:

  • Full name
  • Email address
  • Educational institution details (district ID, school name, grade level)
  • Username and account credentials
  • Payment information (e.g., PayPal email for purchases)

2.2. Authentication & Access Data

We store authentication-related data to manage access to our Services, including:

  • User ID and external account ID
  • Authentication tokens and session data
  • Access keys and service key status
  • Account impersonation status

2.3. Usage Data

We collect information on how users interact with our Services, including:

  • Time and date of access
  • Feature usage and settings
  • Interaction with automated features
  • Session expiration and logout activities

2.4. Device & Technical Information

To improve security and service performance, we collect:

  • IP address
  • Browser type and version
  • Operating system and device information
  • Log data and error reports

3. How We Use Your Information

We use the collected data to:

  • Authenticate and authorize users
  • Provide, maintain, and enhance our Services
  • Process transactions and manage purchases
  • Ensure compliance with applicable laws and terms of service
  • Monitor and prevent unauthorized access, fraud, or abuse
  • Improve the user experience through analytics and service adjustments

4. Data Sharing & Disclosure

We do not sell or trade user data. However, we may share user information under the following circumstances:

4.1. With Third-Party Service Providers

We may share data with trusted third-party providers who assist in payment processing, authentication, hosting, and analytics. These providers are contractually obligated to protect your information.

4.2. Legal Compliance & Protection

We may disclose personal data if required by law, subpoena, or if we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights, property, or safety
  • Prevent fraud or enforce our Terms of Service

4.3. Business Transfers

If EdgeyPlug undergoes a business transaction such as a merger, acquisition, or asset sale, user data may be transferred as part of that process.

5. Data Retention & Security

We retain user data only as long as necessary for legitimate business and legal purposes. Our security measures include:

  • Encryption of sensitive data
  • Strict access controls
  • Regular security audits

However, no method of electronic transmission is 100% secure. Users should take precautions to protect their accounts and personal information.

6. Your Rights & Choices

Depending on your location, you may have the following rights:

  • Access your data and request corrections
  • Request deletion of personal data
  • Opt-out of marketing communications
  • Restrict processing of certain types of data

To exercise your rights, contact us at [email protected].

7. Children's Privacy

EdgeyPlug does not knowingly collect data from children under the age of 13. If we become aware of such collection, we will take immediate steps to delete the information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes take effect immediately upon posting. Users should periodically review this page for updates.

9. Governing Law

This Privacy Policy is governed by the laws of the State of Arizona, and any disputes will be resolved exclusively in Maricopa County, Arizona.

10. Contact Us

If you have any questions about this Privacy Policy, contact us at [email protected]